Customer Service
Boston is dedicated to first class customer service and support. We pride ourselves in offering a fast response and technical advice immediately for over 95% of all calls received at customer services. Engineers are always on hand to deal with any situation. Every call is logged to maintain our high quality service.
Our sales team offer prompt on-site surveys and equipment demonstration when required, and carry comprehensive price and technical data for all products in the Boston range. Detailed MoT site plans usually take just a few days to produce, but you can always find sample plans in our 'MoT and ATL Test Lanes' section, or even fax/email a dimensioned drawing direct to our design department - design@boston-ge.com.
Even if you just require advice, give us call and we'll be happy to help. .
Service Vans (click)
Our service engineers are all UKAS accredited and only use calibrated instruments to check on-site equipment. We are always looking at ways to make our service more efficient, and we invest greatly in our infrastructure to provide smooth communication and distribution of information.
Much of our technical and sales literature is available on each of our product pages to save time and provide our customers immediately with the information they require. If there is any information that you are unable to find, then please call the office, we can send all electronic copy immediately..
There really is no compromise, Boston offers leading technology, professional support, two years' warranty on all equipment, and we aim to be the benchmark for customer satisfaction.
Service is paramount ... we won't let you down, this comes as standard.